Privacy Policy
This Privacy Policy explains how Home Fix Doha Qatar (“we”, “us”) collects, uses and protects information when you use homefixdoha.online or contact us for a service quote.
Information We Collect
When you use our contact form, WhatsApp, or email us directly, we may collect your name, phone number, email address, the service you are requesting, your preferred date, and any message or details you provide about the job.
How We Use Your Information
We use the information you provide to respond to your enquiry, schedule and carry out the requested service, and communicate with you about your request. We do not sell your information to third parties.
Communication With Customers
We may contact you by phone, WhatsApp or email using the details you provide, in order to confirm, schedule or follow up on a service request.
WhatsApp Communications
If you contact us via WhatsApp, your messages are handled through WhatsApp’s own platform, which has its own privacy practices. Please refer to WhatsApp’s privacy policy for details on how WhatsApp itself handles your data.
Website Analytics And Cookies
This website may use analytics tools and cookies to understand how visitors use the site and to improve its performance. If analytics or advertising tools are added in the future, this policy will be updated accordingly.
Security
We take reasonable steps to protect the information submitted through this website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain enquiry and service-request information for as long as reasonably necessary to respond to your request and maintain accurate business records.
Third-Party Services
This website may rely on third-party services such as hosting providers, email delivery services, or website plugins to operate. These providers may process data on our behalf as part of delivering the website and email functionality.
Your Rights
You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete your information, subject to any legitimate business or legal requirements to retain it.
Changes To This Policy
This policy may be updated from time to time to reflect changes in our practices, the plugins and tools used on this website, our hosting provider, or applicable legal requirements. We recommend reviewing this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us by email at info@homefixdoha.com or via WhatsApp at +974 5527 0475.
This policy is a general template and should be reviewed and adapted to reflect the actual plugins, analytics tools, hosting provider and legal requirements applicable to this business.